The number one reason small business should not answer their phone is because they hate sales and don’t want to make any money.
I work with small businesses all the time. The other day I tried to call for septic inspection that is necessary for me to do apparently because the government doesn't take enough of my money already. You know what happened? Most of the places didn't even answer the phone. So what did I do, I called the next one in the list of my Google search. How many of you people do the same thing?
It has to be the single most frustrating part of trying to reach small businesses for me. I need a service and I'm willing to pay but, no one answers the damn phone.
This might be one of the quickest ways for certain small businesses to make a huge impact on their bottom line. One company I know contracted with an answering service and his sales went up 40% in one month. Is that worth it to you?
Another way to look at this, is how much is a job or customer worth to you? How much profit do you make? Could you afford to even lose one? If you're missing your phone calls, I guarantee that you are.
Here’s how you fix it. https://www.google.com/search?q=phone+answering+service
15 minutes of your time doing this research will more than likely save you a hell of a lot more than 15% or more on your car insurance.